Why We Collect Information
If you inquire about our products and services and/or make a purchase on our web site, we collect as minimal information as is needed in order to identify your inquiry and/or process your order. The order information also helps us to answer any question you might have after you place an order. If you contact our customer service department, we will have information about you and your order in order to serve you.
We do not collect information about our visitors from other sources, such as public records or bodies or private organizations. Likewise, we do not automatically log personal data, nor do we link information automatically logged by other means with personal data about specific individuals.
Your Information Is Kept Private
We keep your information private and do not share it with any entity outside Screaming Health resources. We also do not sell your information to marketing companies. We might use the information to contact you when we introduce new products and services. You can request to remove your name from our marketing list, if you do not wish to receive such information from us.
Access to Personal Data
You can ask us whether we are keeping personal data about you by sending an e-mail to info[at]ScreamingHealth.com. After we receive your request and within a reasonable time, we will provide you with a readable copy of the personal data that we keep about you. We may require proof of your identity before providing such data.
Request to Remove Your Information
When you choose to register or sign up with us, whether to place an order or inquire about our services or other e-mail communication, you may later inform us you no longer wish to receive information from us via e-mail. We will honor your request. You may communicate your wish by contacting us at:
Customer Service Department
665 El Camino Real
Sunnyvale, CA 94087 -- USA
Updating or Correcting Your Information
At any time you may contact us to change your information. Please contact us at the address above, and we will update your information promptly.
Secure Credit Card Processing
We may use Secure Socket Layer (SSL) Protocol for browsers that support 128-bit encryption (such as Firefox version 2.0 and higher or Microsoft Internet Explorer version 6.0 or higher). SSL encrypts information as it travels from your browser to the credit card processing server. Your order information, therefore, cannot be read by any person as it is transmitted over the Internet.
If you are not using a browser which supports SSL Protocol (128-bit encryption), the information you provide us when placing an order will not be secure. In this case, we strongly recommend that you contact Screaming Health to place your order. You may contact us at e-mail address info[at]ScreamingHealth.com.
To determine whether your communication is secure or not, the URL should change from http:// to https://, which means you are using SSL.
When processing credit card purchases over the Internet, our third-party credit card processing service provider will verify your credit card information with appropriate financial institutions prior to processing your purchase. The service provider will not supply this information to us or any other third party.
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